Cancelling your plan and what happens after
Cancel any time from the billing portal on your Billing page. You keep your plan until the end of the period you've already paid for, then your account moves to Free.
All articles
How to cancel
- Sign in and go to Billing & credits: https://www.anysola.com/dashboard/billing
- Click "Manage billing". This opens the billing portal run by Polar, our merchant of record.
- Cancel your subscription there.
What happens next
- You keep your plan until the end of the period you've already paid for.
- On the Billing page, "Cancels at period end" appears next to your plan's name, and the date row changes to "Access until".
- When that date passes, your account moves to the Free plan. Your account, support tickets and bonus credits stay as they are.
- Your monthly credit allowance becomes the Free plan's allowance. Unused allowance never carries over, and credits have no cash value, so they aren't refunded when a plan ends.
If you're a Team owner
When your Team subscription ends, the seats of everyone on your team stop working and they go back to their own plans. Their seats work again if you resubscribe to Team. See The Team plan.
Closing your account instead
Deleting your Anysola account cancels any paid plan immediately, not at the end of the period. See Updating your account details or deleting your account.
Questions about a charge or a refund? See Asking for a refund.
Still stuck?
Contact support