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Plans and billing

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  • Anysola plans and what's included

    Anysola has three plans: Free, Pro and Team. One plan covers all of Anysola's apps, and every plan includes a monthly allowance of Anysola credits.

  • Upgrading or changing your plan

    Start a paid plan from the pricing page or your Billing page. If you already pay for a plan, you change it in the billing portal that "Manage billing" opens.

  • Cancelling your plan and what happens after

    Cancel any time from the billing portal on your Billing page. You keep your plan until the end of the period you've already paid for, then your account moves to Free.

  • Failed payments and updating your card

    If a renewal payment fails, your plan keeps working for a grace period while the card is retried. Update your payment method from the Billing page to keep your plan.

  • Finding invoices, receipts and VAT details

    Polar, Anysola's merchant of record, issues your invoices and handles sales tax and VAT. Find them in the billing portal from your Billing page.

  • Asking for a refund

    Refund requests are handled by a member of the Anysola team. Open a support ticket with the details of the charge, and we'll follow up by email.

  • How Anysola credits work

    Every plan includes a monthly allowance of Anysola credits, one balance that all Anysola apps spend from. See your balance, refresh date and history on the Billing page.

  • The Team plan: seats, invites and leaving

    The Team plan covers the owner and the people they invite by email, up to the plan's seat limit. Manage invites, members and seats on the Team page.

Account and sign-in

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Support and updates

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  • Beta programs and the launch list

    Apply for early access to Anysola betas from your dashboard, or join the launch list to get an email when a new app is ready. They're separate: one doesn't sign you up for the other.

  • Claiming a gift from Anysola

    Anysola gifts come as a link. Open it and click "Claim your reward". Some gifts work without an account; limited gifts need a signed-in account with a verified email.

  • Checking service status and getting incident emails

    See whether Anysola is having an issue on the status page, and subscribe to get an email when an incident opens, changes or resolves.

  • Contacting support and how tickets work

    Open a support ticket from your dashboard. You'll get replies by email and in your dashboard, and you can reply from either. An AI assistant may answer first and is always labelled as AI.

Still stuck?

The assistant answers from these articles and hands anything else to the team.